Danielle Peters - Managing Director

Danielle developed a passion for Human Resouces when working her way up the corporate ladder. She began her career at Bank of America while attending California Polytechnic State University. After several years of working in the Credit Card Centre as the Collections Auditor, she was promoted to the Corporate Trainer.  In this role she welcomed all new employees by conducting all Inductions and developing & delivering all new hire training. "It was a challenging job and I loved the training side of the business, but I found banking to be the wrong industry for me."  After choosing to leave Bank of America she was excited to start her new training role working with internationally aclaimed Trainer and Motivational Speaker, Tom Hopkins.  And while working for his organisation she was fortunate enough to meet and work with World Famous Zig Ziglar.  Their positive influences motivated Danielle to search for furture opportunities. It didn't take long for one of her training clients to make her an offer she couldn't refuse. Danielle started work at the largely successful fortune 500 company, Paychex Inc.  This new position enabled her to help small business owners understand the benefits of outsourced HR & payroll services. She enjoyed this so much that she always knew she would come back to helping businesses take the stress out of employing staff.

After moving to Australia in 2002, Danielle and her husband owned and operated a successful restaurant on the Gold Coast for 3 years. This was an excellent way to get a clear understanding of the demands and pressures that come with employing staff within the hospitality industry.  She knew there had to be a better way to increase staff morale and reduce staff turnover.    

Danielle Peters founded Total HR Solutions in July 2006 in order to provide streamlined Human Resource systems to businesses within the hospitality industry. Since then she has continued to grow the business by offering what her clients need and providing personalised professional customer service with a smile.  It will be exciting to see where the next two years will take Danielle and the Total HR Solutions Team.

Michelle Day - Training Manager

Michelle Day was raised in the Club Industry. Her Father,  Wally was the General Manager of the Redcliffe Leagues Club and she was in and out of  the Club growing up. Little did she know that this was the beginning of her 15 year career in the Clubs.  Michelle worked there on and off while attending University. She enjoyed the flexibility and friendships that the hospitality industry offered but was determined to become a Teacher.  She became a qualified Secondary School Teacher and left the Club to complete 3 years in teaching . However she soon came to  the realisation that teaching in a school environment  just wasn't for her.

Michelle loved hospitality and returned to the Club industry after 18 months overseas. On returning home she started work in Administration at Sherwood Services Club and within 6 months was appointed as Senior Duty Manager. From there she was quickly promoted to Operations Manager. After 3 years it was time to move on.  Since then, Michelle has held a variety of positions in Clubs, culminating in her bieng appointed as Club Manager of a Bowls Club in the Gold Coast Hinterland.

Even though she enjoyed hospitality she missed Teaching and that is what led her to obtaining a position as a Trainer at Club Training Australia.  She was excited to use her teaching skills and still remain the the Club Industry. It was time to give something back to the industry she had become so passionate about.  Michelle spent 7 years at Club Training Australia and was most known for her work as a trainer of RMLV, RSA & of course the Fosters Leadership Academy.  

In August 2007, Michelle was ready for a change and started work at Total HR Solutions.  As Training Manager she will continue to enhance our training programs and project manage our HR Plans with the ultimate goal of Improving People's Workplaces.  We are proud and excited to have her as a valued member of our team.

George Keskinidis - OHS Manager

George Keskinidis came to Total HR Solutions after completing 4 years as the OHS Manager at QHA. Due to the nature of his work and the clients he advised along with his past experience as a commercial chef, George has an excellent understanding of hospitality and how to best incorporate Workplace Health & Safety Culture into this fast paced environment. He understands what his clients are going through and has achieved an excellent balance in assisting them to become compliant with all required WHS Legislation, Australian Standards and Codes of Practice.

He first realised that he had an interest in creating safety awareness when he was working in a commercial kitchen environment. It seemed that he was the only one aware of the potential hazards that lurked in the hospitality industry.

After completing a Degree in Education & a Diploma in Health Science at QUT he decided to continue and fine tune his passion for safety. He completed a Masters Degree from QUT in Occupational Health and Safety. In addition to his University qualifications, George became certified from RABQSA as an internationally accredited Principle Auditor and a Certified Workplace Health and Safety Officer. 

George fulfills an important role at Total HR Solutions and has developed an impressive list of monthly clients that all speak very highly of him and the services he provides.  There is no doubt that he will continue to have a positive impact on the Health & Safety of many QLD Clubs throughout the year ahead.

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