Danielle Peters - Managing Director

Danielle developed a passion for Human Resouces when working her way up the corporate ladder. She began her career at Bank of America while attending California Polytechnic State University. After several years of working in the Credit Card Centre as the Collections Auditor, she was promoted to the Corporate Trainer.  In this role she welcomed all new employees by conducting all Inductions and developing & delivering all new hire training. "It was a challenging job and I loved the training side of the business, but I found banking to be the wrong industry for me."  After choosing to leave Bank of America she was excited to start her new training role working with internationally aclaimed Trainer and Motivational Speaker, Tom Hopkins.  And while working for his organisation she was fortunate enough to meet and work with World Famous Zig Ziglar.  Their positive influences motivated Danielle to search for furture opportunities. It didn't take long for one of her training clients to make her an offer she couldn't refuse. Danielle started work at the largely successful fortune 500 company, Paychex Inc.  This new position enabled her to help small business owners understand the benefits of outsourced HR & payroll services. She enjoyed this so much that she always knew she would come back to helping businesses take the stress out of employing staff.

After moving to Australia in 2002, Danielle and her husband owned and operated a successful restaurant on the Gold Coast for 3 years. This was an excellent way to get a clear understanding of the demands and pressures that come with employing staff within the hospitality industry.  She knew there had to be a better way to increase staff morale and reduce staff turnover.    

Danielle Peters founded Total HR Solutions in July 2006 in order to provide streamlined Human Resource systems to businesses within the hospitality industry. Since then she has continued to grow the business by offering what her clients need and providing personalised professional customer service with a smile.  It will be exciting to see where the next two years will take Danielle and the Total HR Solutions Team.

Ann-Marie McManus - HR Advisor & Trainer

Ann-Marie comes to Total Workplace Solutions with 12 years experience advising and assisting managers in Human Resources over multiple sites and valuable experience in all facets of employee and workplace relations, recruitment and selection, arranging and facilitating learning and development initiatives and implementing HR strategies.

After completing school, with a passion and desire for Human Resources Ann-Marie commenced a career with McDonalds Family Restaurants and held various positions as a Human Resource generalist.  She specialized in providing advice on HR Policies and Procedures, promoting performance management, succession planning, industrial and employee relations, recruitment and selection, conducting orientations and inductions, implementing training needs analysis and the development of training plans and facilitating and presenting RTO courses at Regional Head office.

Ann-Marie has completed a Certificate IV in Training and Assessment, an Advanced Diploma in Management and a Bachelor of Business majoring in Human Resource Management.  She is currently studying her Masters in Human Resource Management at The University of Central Queensland.

The experience and knowledge she has obtained will ensure all clients involved with Total Workplace Solutions are provided with a professional resource to develop HR systems and policies, specific to your needs.  Ensuring your business progresses from strength to strength with the ultimate goal of “Improving People’s Workplace”.

George Keskinidis - WHS Manager & Auditor

George Keskinidis came to Total HR Solutions after completing 4 years as the OHS Manager at QHA. Due to the nature of his work and the clients he advised along with his past experience as a commercial chef, George has an excellent understanding of hospitality and how to best incorporate Workplace Health & Safety Culture into this fast paced environment. He understands what his clients are going through and has achieved an excellent balance in assisting them to become compliant with all required WHS Legislation, Australian Standards and Codes of Practice.

He first realised that he had an interest in creating safety awareness when he was working in a commercial kitchen environment. It seemed that he was the only one aware of the potential hazards that lurked in the hospitality industry.

After completing a Degree in Education & a Diploma in Health Science at QUT he decided to continue and fine tune his passion for safety. He completed a Masters Degree from QUT in Occupational Health and Safety. In addition to his University qualifications, George became certified from RABQSA as an internationally accredited Principle Auditor and a Certified Workplace Health and Safety Officer. 

George fulfills an important role at Total HR Solutions and has developed an impressive list of monthly clients that all speak very highly of him and the services he provides.  He leads our WHS team and always goes above and beyond to service the needs of our clients.  George understands that the Club Industry is not a Monday to Friday job and is prepared to work flexible hours including an occasional weekend or evening to conduct various risk assessments to ensure that our client’s workplaces are as safe a possible.  There is no doubt that George and the WHS Team at Total HR Solutions will continue to have a positive impact on the Health & Safety of many QLD Clubs throughout the years ahead.

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