"...Total HR Solutions has proven to be great value in providing HR guidance..."

The work that Total HR Solutions provides has given me and the management team at Caboolture RSL a sense of protection and peace of mind regarding doing the right thing by our employees.  The transformation has been tremendous with regards to HR systems and processes that can be easily duplicated within the Club.  Total HR Solutions has proven to be a great value in providing HR guidance and we are looking forward to continuing this relationship over the coming years.  I would have no problem in referring them to any Club that is seeking the assistance of a truly professional organisation.

- Michael McCarthy, CEO Caboolture RSL

"... no hesitation in recommending Total HR Solutions to any Club looking for a systematic approach to HR...."

Greenbank RSL Club engaged Total HR Solutions to be the Club’s outsourced HR Department 12 months ago.  We were familiar with Michelle and were pleased to be able to have the benefit of her Club experience and her understanding of the Culture within the Club.  Michelle has successfully completed all that she promised, including a Staff Survey, a major review of all our Position Descriptions (over 40 different positions within the Club), review of our Staff Manual and implementation of an annual Performance Review process for all Club Staff.  The Club will continue to use Total HR Solutions and are looking at expanding their work to include all contracted staff within the Club in our new HR Plan for the next 12 months.  I would have no hesitation in recommending Total HR Solutions to any Club that is looking for a systematic approach to HR and the development of HR processes and procedures.

- John Limbrick, CEO Greenbank RSL

"...an important member of our team."

"In this climate of limited resources, streamline staffing levels and" competitive markets it is very common for sales people to sell their souls and over promise and under deliver, Danielle Peters from Total HR Solutions, was a "one woman band", when we first started dealing with her and I had some reservations about what she could actually deliver but I had no need to worry.

From the first day we signed her up on a monthly retainer, to review all of our HR systems and procedures, she has consistently delivered on what was promised.  Her positive, can do, professional attitude, although very irritating on a Monday morning, is infectious and lifts the management team. 

Danielle continues to offer new services to our Club including OH&S management and has expanded her team and we now consider her an important member of our team.

It may sound a bit corny but the nature of sales should be about relationships, adding value and exceeding customer's expectations.  There is a lesson here, for many Gold Coast businesses and they should look not further than Danielle Peters."

- Dermot McEnroe, General Manager BMD Northcliffe SLSC

"... who knew WHS could ever be a big hit!!"

"I just wanted to let you know that George was just fantastic when he was here on Monday and Tuesday of this week.  He managed to get through so much work in such a short space of time.  I had a quick meeting today with the WHS committee to fill them in on what’s happen and they are all so excited and now super committed to sticking with the committee.

Lee and Suzi have quickly developed a very strong working relationship with George and he is fitting in to our culture like he has been with us for ages.  Paul is very happy to know that we are well on our way to getting our WHS issues sorted out and in line with legislation requirements.

And as a side note – the ladies in the office think George is a bit of a ‘hottie’ – they were all asking when he is coming back – so he is definitely a hit there.

Danielle – you run such a professional company.  Michelle wowed everyone with her personality profiling and now George has made a bit hit with his WHS work (and who knew WHS could ever be a big hit!!).

Anyway – just wanted to say thanks and well done – we are looking forward to a very long and successful working relationship with all of you.

- Nicky Cowan, Human Resources Manager Norths Leagues & Services Club

STAR Workplace feedback...

"Thanks so much to you and Michelle for our session yesterday.  It has been more than worth the money already, just from the valuable information that it provides on how the staff are feeling compared to with what my thoughts are.  It has changed my thinking already and I can’t wait to get started on making improvements.  I am so pleased that you beat me into submission until I agreed to go ahead with it! (haha!) What a good decision and thanks for the opportunity!"

- Fiona Cossill, General Manager Beenleigh RSL

What do you think?

Please let us know what you think and share your Total HR Story.  Just email us a photo of you at your workplace and tell us in a few sentences why you like Total HR Solutions.